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To provide our guests with even better experience, we are having ongoing guest room renovations.
We apologize for any inconvenience this might cause to our guests.

Hotel Jobs

Jobs

Come Join Our Team!
Applications are kept on file for 6 months. Resumes are appreciated, but applications are required for all positions. Completed applications may be returned in person, faxed to 209-892-5303, or emailed to info@villalago.com.
Thank You. 

Room Attendant


Job Summary: Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.
Job Duties:
•Maintains the hotel rooms and building to ensure a safe and clean experience for hotel guests,
   associates and vendors.
•Sets up cleaning cart with supplies. Maintains carts and storerooms in a clean and orderly
   fashion to enhance efficiency and ease of cleaning rooms.
•Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas, and
   hallways.
•Washes shower walls and tub, cleans toilets and stall walls. Wipes exposed pipes, cleans
   mirrors, sinks and walls in order to have clean and sanitary guest and public restrooms.
•Replaces towels, soaps and all room amenities and restocks literature that has been removed
   by previous guest, or is soiled or torn, to ensure adequate supply for arriving guests.
•Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
•Dusts and polishes all furniture, fixtures and wall hangings.
•Strips bed of all linens and remakes with fresh linens.
•Checks closet for cleanliness, wiping closet door, handle and overhead shelves and         
   restocking the guest room supplies (e.g., hangers, extra blankets, extra pillows).
•Vacuums rooms, public areas, and hallways.
•Inspects door and window locks to ensure they are in working order and immediately alerts
   management to an unsecured or unsafe situation for the safety of guests and employees.
•Checks lights and remotes to ensure all are in working order.
•Maintains a friendly, cheerful, and courteous demeanor at all times.
•Performs other duties as assigned.
Qualifications:
•High school diploma or equivalent.
• Basic knowledge of general cleaning principles, use of cleaning products, and operation of
   standard cleaning equipment.
•Ability to scrub and scour surfaces, extending arms over head, bending, and stooping to
   perform cleaning tasks.
•Ability to push and/or pull equipment weighting up to 100 lbs.
•Ability to lift a maximum of 50 lbs.
•Ability to work unsupervised.
•Ability to work weekdays, weekends, and holidays
•Ability to communicate effectively with guests and associates.
•Ability to work a flexible schedule, including weekends and holidays.

Housekeeping Supervisor

Job Summary: Ensures the cleanliness and attractive appearance in the guest accommodations and public spaces in accordance with hotel standards. Inspects all rooms and ensures deficiencies are reported and corrected.

Job Duties:
•Supervises and inspects the work of the room attendants, ensuring the cleanliness,
   functionality, and attractive appearance of guest rooms and public spaces. Updates the front
   desk when rooms are clean, vacant, and ready for occupancy.
•Accommodates special requests in a timely manner.
•Oversees  and handles daily scheduling/occupancy needs.
•Maintains customers’ privacy.
•Maintains a high level of professional demeanor.
•Supervises and reports if an employee is late or not at work for scheduled shift.
•Assist in Housekeeping employee disciplinary action.
•Creates a service environment focused on the guest, with a passion for high standards in all
   work performed. Responds promptly to customer needs.
•Creates an agreeable environment for all staff and vendors.
•Strives to be innovative in new programs designed to eliminate waste and increase productivity.     
•Ensures that all housekeeping staff has the proper and necessary equipment and supplies.
•Identifies and resolves problems in a timely manner, and develops alternative solutions.
• Reports items/rooms in need of repair to maintenance.
•Coordinates guest room maintenance work with the engineering and maintenance division.
•Reports items needed for housekeeping department in a timely manner.
•Accurately reports and documents accidents and unsafe conditions immediately.
•Use of and implementation PPE.
•Reports all fact base information without falsification or personal opinion.
•Instructs and trains new room attendants and evaluates their performance.
•Instructs House and Laundry attendant on a daily basis.
•Performs room attendant duties, when required.
•Performs House attendant duties, when required.
•Performs Laundry attendant duties when required.
•Performs other duties as assigned.


Qualifications:
•High school diploma or equivalent.
•Supervisory experience desired.
•Ability to multi-task and prioritize.
•Ability to respond quickly and perform in difficult situations.
•Excellent communication and customer service skills.
•Bilingual in Spanish and English is highly desired.
•Ability to work independently and unsupervised.
•Advanced knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment.
•Ability to maintain accurate records.
•Computer literate
•Ability to follow verbal and written direction.
•Ability to give direction.
•Ability to learn safety, emergency, and accident prevention policies and procedures.
•Knowledge of proper telephone etiquette.
•Skilled in the use of office equipment.
•Ability to meet all physical demands of seeing, hearing, grasping, lifting and carrying materials up to 45 lbs. Ability to move throughout building multi-levels, bend, stoop and reach.
•Ability to work a flexible schedule, including weekends and holidays.

Guest Services-Part Time

We have a part-time Guest Services position available at the front desk. Requires flexible schedule, working weekends and holidays. Our ideal candidate will be friendly, detail oriented and able to multi-task in fast paced environment.

Please stop by and fill out an application and submit a resume. Email to info@villalago.com